Unsolved Case Files



Privacy Policy for Unsolved Case Files (ucfiles.com)

Your privacy is important to us. It is Unsolved Case Files' policy to respect your privacy regarding any information we may collect from you across our website, ucfiles.com, and other sites we own and operate. At Unsolved Case Files, accessible from ucfiles.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Unsolved Case Files and how we use it. We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used. The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

We use the information we collect in various ways, including to:

1. Provide, operate, and maintain our website,

2. Improve, personalize, and expand our website,

3. Understand and analyze how you use our website,

4. Develop new products, services, features, and functionality, and

5. Communicate with you, either directly or through one of our partners, including for MyCase HelpDesk, MyCase Talk support, to provide you with support or updates and other information relating to the website.

If you contact us directly, we may receive additional information about you such as your First, Last Name, Email address, Phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide. When you register for an Account, Submit a Case File, or Subscribe to our Mailing List/Services, we may ask for your contact information, including items such as First, Last Name, Email address, Username and, or Email Address. We only retain this collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification. We don’t share any personally identifying information publicly or with third-parties, except when required to by law. Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies. You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Children's Information:

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. Unsolved Case Files does not knowingly provide products/services or collect any Personal Identifiable Information from someone under the age of 18. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records. This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in ucfiles.com. This policy is not applicable to any information collected offline or via channels other than this website. By using our website, you hereby consent to our Privacy Policy and agree to its terms. Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at privacy@ucfiles.com

This policy is effective as of May 19, 2020.

Last modified: June 16, 2020